The Company will acquire the following types of Customers’ personal information within the scope necessary to achieve the purposes set out in “2. Purposes of Use of Personal Information”.
*For the payment of the purchased goods in the Services, cash-on-delivery (C.O.D.) or convenience store payment, as well as external online payment services are available. If a Customer uses any online payment service, any payment information, such as the credit card information, input by the Customer, will be directly sent to the online payment service of the Customer’s selection, and the Company will not acquire such information.
The Company will use Customers’ personal information for the following purposes:
The Company will not provide any Customer’s personal information to any third parties without such Customer’s prior consent, except for in the following events:
Furthermore, such personal information to be provided from the Company to Advertising Distributors will be limited to information with which any specific Customer cannot be identified on its own, such as hashed email addresses; provided, however, that the Advertising Distributors are able to know further information (such as that the Customer is a user of the Advertising Distributors’ online services [e.g. social media sites]) by collating the received information with any data retained by themselves.
The Company will retain any personal information within the scope necessary to achieve the purposes of use and will erase any personal information that is no longer necessary, without delay; provided, however, that the Company is entitled to continue to retain personal information if such retention is required by the laws and regulations.
The Company will take any security control measures, including various organizational, personal, physical and technological actions, necessary and appropriate to protect the Customers’ personal information from leakage, loss and damage due to unauthorized access, etc., and any other risks. In addition, the Company may entrust the handling of the Customers’ personal information to third parties within the scope necessary to achieve the purposes set out in “2. Purposes of Use of Personal Information”. In such cases, the Company will confirm in advance that such entrusted parties are taking appropriate security control measures and will supervise such entrusted parties’ handlining of the Customers’ personal information in an appropriate manner. Those who wish to know more about the security control measures taken by the Company are advised to make contact as set out in “11. Contact Point”.
Customers are entitled to request the Company to disclose, correct, add, delete, suspend the use of, erase, and/or suspend the provision to third parties, their own personal information, pursuant to the provisions of the APPI. Customers who wish to make such request are advised to make contact as set out in “11. Contact Point” by mail, enclosing a document setting out such Customer’s name, contact address, and the details of such request, as well as a document proving that the Customer him/herself made such request (a copy of a driver’s license, passport, etc.). After confirming that such request was made by the Customer him/herself, the Company will respond to the same in compliance with the APPI, without delay.
Any membership registration information may be changed or corrected on the account management screen of each service. Procedures for unsubscribing from newsletters are available via this webpage.
In addition, part of newsletters distributed by the Company uses a technology called web beacon, which might acquire from each Customer their access status from links in such emails, and other information.
<Use of Google Analytics>
The Services may contain links to external websites operated by third parties. Customers are advised to be aware that the Company will not take any responsibility for the handling of Customers’ personal information on such external websites.
When Customers input their personal information, such as their passwords, in the Services, the Company uses SSL (Secure Sockets Layer) / TLS (Transport Layer Security) technology in order to ensure security.
* SSL/TLS is a technology which encrypts information so as to prevent the interception or fabrication of data upon its transmission. Using SSL/TLS enables the secure transmission of information.
Any inquiries, complaints, etc., with regard to the Company’s handling of personal information are welcome at the following contact point:
Personal Information Contact Point
TO Books, Inc.
11th Floor, PMO Shibuya II, 3-1-1 Shibuya, Shibuya-ku, Tokyo, Japan
Inquiries via web forms are available here.
Established on November 1, 2023